Terms & Conditions

Welcome to JFF Media T/A Sparks e-cigarettes online store!
These Terms and Conditions (the "Agreement") apply to your use of our website and any related services, including the purchase and sale of products on our online store (the "Services"). By using our website and/or purchasing products from us, you agree to be bound by this Agreement.

Product Disclaimer:
Our products are intended for use by adults of legal smoking age in their jurisdiction, and should not be used by children, women who are pregnant or breastfeeding, or individuals with pre-existing health conditions. Our products are not intended to diagnose, treat, cure, or prevent any disease. You acknowledge and agree that the use of our products is at your own risk.

Age Verification:
By using our Services, you represent and warrant that you are of legal smoking age in your jurisdiction and that you will not allow anyone under the legal smoking age to access or use our Services.

Orders and Payment:
All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, pricing errors, or suspected fraudulent activity. Payment for products and shipping costs must be made at the time of checkout, and all prices are in GBP. We accept payment by Visa, Mastercard, Debit, and Credit.

Shipping and Delivery:
We will use our best efforts to ensure that orders are shipped promptly and delivered within the estimated delivery time frame, but we do not guarantee any delivery dates or times. Shipping fees are calculated at checkout and are the responsibility of the buyer. International orders may be subject to customs, duties, and taxes, which are the responsibility of the buyer.

Returns and Refunds:
We stand behind the quality of our products and will gladly accept returns or exchanges within 14 days of delivery. To be eligible for a return or exchange, the product must be unused, unopened, and in its original packaging. Shipping costs for returns or exchanges are the responsibility of the buyer, except in cases where the product is defective or damaged upon receipt.

Intellectual Property:
All content on our website, including but not limited to text, graphics, logos, images, and software, is the property of JFF Media T/A Sparks e-cigarettes or its licensors and is protected by intellectual property laws. You may not copy, modify, reproduce, distribute, or create derivative works based on our content without our express written consent.

Limitation of Liability:
To the maximum extent permitted by applicable law, in no event shall JFF Media T/A Sparks e-cigarettes, its affiliates, or its licensors be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of our Services, including but not limited to damages for loss of profits, goodwill, use, data, or other intangible losses, whether or not we have been advised of the possibility of such damages.

Governing Law:
This Agreement shall be governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law provisions. Any dispute arising out of or relating to this Agreement shall be resolved in the courts of the United Kingdom.

We reserve the right to modify this Agreement at any time, and such modifications shall be effective immediately upon posting on our website. Your continued use of our Services after any such modifications shall constitute your agreement to be bound by the modified Agreement.

If you have any questions or concerns about this Agreement, please contact us